Friday, July 18, 2008

Retail Tale

Customer: I see that you don't have one of those things in your ear that seem to be everywhere these days.

Me: Nope, I'm not one of the Borg.

Customer chuckles.

Me: Besides, I can't wear one those at work.

Customer: Why not?

Me: I can't use a cell phone at work. It's bad enough that we have customers walk through here on their phones ignoring us. What kind of service would I be offering if I had to say to the phone, 'Excuse me, a customer needs some help?'

Customer: Do you even own a phone?

Me, smirking: Yes. I own 2 - a land line and a cell phone.

Customer: How do you feel about the new law? The one requiring hands free use while driving?

Me: It doesn't bother me. I use the same method of dealing with that as I did before the law went into effect. It's very low tech and it doesn't cost me a dime. I turn off the phone when I'm driving the car.

Customer: That seems to be when most people turn them on.

Me: Hence the desire for the law, but it's not effective. I still see people talking on the phone without the devices. People still think they are multitasking fools when really only the latter part of the phrase applies. When driving a car that should be your one and only task. It's hard to do when kids or friends are in the vehicle with you, but picking up the phone is a choice. We have answering services after all.

Customer: True that. Hey, thanks and have a nice day!

Me: Sir!!

Customer: Yes?

Me: You forgot your phone.


Scott said...

That last bit is too perfect! Did you make that up?

B.D. said...

Nope. It really happened that way. It put a smile on my face for hours